Paediatric telemedicine service
Through video consultations, without leaving home, your baby can consult with a doctor via video. Make the most of remote video consultations for your baby's follow-up appointments and condition monitoring! We also have dedicated staff to deliver medication to your home, reducing the chance of cross-infection and further protecting your child's and your family's health!
To book a telehealth consultation, please WhatsApp 3001 5895 or call 2156 5850 to schedule an appointment!
Process reference: "Hong Kong Connection" introduces Hui'er Remote Medical Care
"Scoop" introduces HiHealth remote medical services:
Introduction to Telemedicine
Paediatric Telehealth: A Simple 7-Step Guide
1.) Call 2156 5850 / WhatsApp 30015895 to book a service
2. Online submission and signing of relevant documents + preparation of documents and telecommunications equipment requirements
The documents to be prepared are as follows:
– Identification document
– Ensure your computer/mobile phone is configured:Camcorder Radio function Connected to the internet
3. ) Pay consultation fees online
Confirm service, date and time
At the agreed time, have your consultation from home (At the agreed time, enter the URL, start using the system).
6. ) Pay for medication online
7.) At the agreed time, sit comfortably at home and receive your medication.
Whether you are suitable for using a 'Telehealth System' is case-dependent; Medical Customer Service Officers and doctors will assess your suitability for a video consultation based on your current symptoms and any available documents you submit.
The novel coronavirus began to wreak havoc globally in early 2020. Under the pandemic, many parents were hesitant to take their babies out or to clinics. Telemedicine offers many benefits, allowing babies to be seen at home, reducing the risk of infection from going out. Furthermore, for parents living in remote areas, telemedicine eliminates the time and transport issues of travelling to clinics in urban areas, greatly benefiting parents and children.
How long does it take for medication to be delivered to your home?
Medication Delivery Arrangements (Most areas same-day delivery)
【General Areas (Hong Kong, Kowloon, New Territories)】
- Delivery within approximately 4 hours (no deliveries on Sundays or public holidays)
[Special Districts (Ma Wan, Discovery Bay, Tung Chung, Tai Mei Tuk, Sha Tau Kok)]
- Delivery may take 4 hours or more (no deliveries on Sundays and public holidays).
[Lo Wu / Mai Po / Man Kam To / Ta Kwu Ling / Outlying Islands / Restricted Area]
- No delivery service is provided; medication must be collected from the clinic.
How do I pay for a paediatric video consultation?
- eHealthOnline Payment System
